Privacy Policy and Data Protection Statement

Glazedale Ltd is committed to protecting and processing your personal data in accordance with the General Data Protection Regulations and the Data Protection Act 2018.

The General Data Protection Regulations are to safeguard your personally identifiable information or personal data. This privacy notice will be regularly reviewed and updated.

Your personal data is data which can be used to identify you. This data protection statement sets out how we will use your personal data.

The types of personal data we collect and use

When you become a customer we will use your personal data in order to manage the service you have agreed to. We will collect most of this directly during the quotation process. This may include

  • Full name & personal details including contact information
  • Records of products & services you have obtained
  • Telephone number & email address

Using your personal data

We’ll process your personal data as necessary

  • to perform our contract with you for the relevant service
  • to update our records
  • for accounting & managing our business operations
  • for analyses & developing statistics
  • to monitor emails, calls & other communications

Based on your consent we will use your data to send you marketing information. You are free at any time to change your mind and withdraw your consent.

Sharing of your personal data

Subject to data protection law we may share your personal data with

  • Persons who help us provide our services
  • Companies providing services to us
  • Government bodies and agencies
  • Third parties with the purpose of fulfilling the requirements and Building regulations
  • In an emergency or to otherwise protect your vital interests
  • To protect the security or integrity of our business
  • Payment systems (e.g Visa or Mastercard)
  • Anyone else where we have your consent or where it is required by law

How we store your data

Your data is stored in the following ways

  • Database
  • Cloud
  • In-house files

How long we will keep your data

Your personal data will be used to provide essential documentation and will be retained on files for the lifetime of the guarantee which do not exceed 10 years

Your rights under the data protection law

  • The right to be informed about our processing of your personal data
  • The right to have the personal data corrected if it’s inaccurate and to have incomplete personal data completed
  • The right to object to processing your personal data
  • The right to have your personal data erased after the lifetime of your guarantee
  • The right to request access to your personal data and information about how we process it
  • The right to move, copy or transfer your personal data

You have to right to lodge a complaint to the Information Commissioner’s Office. It has enforcement powers and can investigate compliance with data protection law

We reserve the right to make changes to this Privacy Policy

Last updated 9th of May 2018