Frequently Asked Questions

When should I replace my windows?

Here at Glazedale, we suggest replacing windows when you are losing heat through your double glazing. However, you may want to change the colour or the style of your windows due to new renovations to your house.

How energy efficient are our windows?

Our windows are manufactured with the Liniar profile which contains a 4 symmetrical chamber that achieves a 1.2 U value, which is essentially an A rated profile.

Why do my windows get condensation on the outside?

Condensation appears externally since modern windows are manufactured to be more thermally efficient. As a result, the heat will not be able to escape through the outer pane which then causes condensation to appear on the outer pane. Unfortunately, nothing can be done for condensation on the outer pane. However, it usually doesn’t last long and means that your windows are keeping the heat in within your house!

Why do my windows get condensation on the inside?

Condensation inside your home points to high moisture levels and a lack of adequate ventilation. New windows will have been manufactured to achieve a high efficiency and a tight sealed installation, due to this moisture cannot escape so it aims for coldest part of the room which is the glass unit.

How can I stop window condensation on the inside?

Condensation can be reduced by allowing adequate ventilation such as opening slot vents and windows. Extractor fans are also a good way of reducing excess moisture in bathroom and kitchens.

Why do I need fire escapes in the bedroom?

To comply with building regulations as they state that a bedroom must have a fire escape. Our windows have egress hinges which allows the windows to open at a 90 degree angle to allow room for escape in case of a fire.

How do I look after my new windows?

A leaflet is included within your invoice that states the correct way to care for your windows and doors. If you have not received this leaflet, please call us on 01773 712001.

What is the difference between Sculpted, Chamfered & Flush profile?

Flush Sash – The interior profile sits flush too each other.





Chamfered – A straight edge appearance.




Sculpted – A more circular edge, also known as the more decorative profile.

Do you need planning permission for new windows?

If your new windows are symmetrical to your previous windows, you do not require planning permission. However, if you want to add new windows or change the style of your windows, you may require planning permission. Our salesmen will be able to inform you whether you require planning permission.

What is the difference between UPVC & Composite doors?

UPVC doors are manufactured purely with plastic whereas composite doors are made from several different materials which are compressed and glued together. Composite do offer a more variant colour and style scale; however, we do have a numerous amount of colour and styles in the UPVC as well as.

What are the advantages of having a composite door?

An advantage of having a composite is the wide range of colour and style to choose from, you can achieve a look that is near enough bespoke to you.

What are the disadvantages of having a composite door?

A disadvantage of the composite door is the aftereffects of extreme heat and cold. This can unfortunately cause the door to warp/bow or fade in colour. If you have a south facing front door, we advise you to choose a lighter coloured composite door or if you prefer a darker colour such as black, we advise a UPVC door.

Do I need planning permission for a new door?

If your door is like for like, there is no need for planning permission. However, if you are to change the location of the door, you may require planning permission.

How can I look after my new door?

We advise to buy a bottle of Graphite Powder for your cylinders, this assists in keeping your lock well lubricated. WD40 or silicone spray can be used on the door hinges or locking mechanisms to also keep well lubricated.

Which is better composite or UPVC for doors?

Here at Glazedale, we believe the UPVC doors are more beneficial and have a longer expiry date. However, composite doors can be just as beneficial and longer lasting if properly cared for and installed in the right location.

What is the difference between a conservatory & an orangery?

A conservatory contains more glass, where as an orangery is more brick (depending on the style you want to achieve. A conservatory has a full glass roof, but an orangery has a lantern roof which is also known as a sky pod. Orangeries are more beneficial as they are a room that can be used throughout the year as they are fully insulated for the winter months and easier to keep cool in the summer months.

Do I need to sort my own tradesmen?

No, here at Glazedale we provide all tradesmen required such as the brick layers, the electrician and plumbers.

Do I need planning permission for a new orangery?

If you are having an Orangery from scratch, building regulations are required. However, if you are having a refurbished Orangery or transforming your conservatory into an Orangery, you will not require building regulations. If you are, however, wanting to open this room up to the house as before it was closed off by a set of doors, building regulations are required due to the room now being part of the house, whereas if a door is separating the room, the room is known as a garden room by building regulations. Our competent salesmen will be able to advice you on any queries regarding planning permission.

Will I add value to my home?

Yes, an orangery is a much desired room for anyone interesting in buying a house. We typically say that you can get at least half to full price of what you paid for back onto the value of your house.

What makes us different from other double glazing companies?

All our staff are employed by us, which rules any issues with subcontractors. We are a bespoke company as we manufacture our own products to achieve the customer requirements.

Where do we operate?

Our showroom is based in Langley Mill and is open Mon-Sat from 10am to 4pm. At the showroom you will be able to experience the products we manufacture. Our factory is based in Ilkeston, this is where we manufacture our windows and doors. Our office is also situated at the Ilkeston site. Our installation teams travel as far as 30-40 miles from our Ilkeston base.

What is our guarantee?

We have a 10 Year Guarantee, however it is variant on the product and the issue at hand. For example, if your glass units are blow within the 10 year guarantee, the glass units will be free of charge. However, the locking mechanisms or anything that essentially moves, will require a call out charge of £40 if over a year old.

What does FENSA registered mean?

FENSA is government authorised scheme, that monitors building regulation compliance for replacement windows and doors. Once your installation is completed, you will receive a certificate in the post that shows we have complied with building regulations. You may also require this certificate when selling the property.