This document explains what you need to know about how we use cookies on our website, and how to choose to manage or remove them if you wish to do so.

Summary

Cookies are small data files which are sent to a user’s computer or mobile phone from a website and are stored on the hard drive of the user’s device. They are helpful because they help to make a website work better for a user.

About cookies

A cookie is a small amount of data (which often includes a unique identifier) that is sent to a user’s computer or mobile phone from a website and is stored on the hard drive of a device. Each website can send its own cookie to your browser if your browser's preferences allow it. Many websites do this whenever a user visits their website in order to report on website traffic. Your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites.

How we use cookies

Analytics
We use a range of analytics tools to collect information about how people use our sites. This helps us make sure sites are meeting users’ needs and to find out how we could improve.

Analytics cookies store information about what pages people visit, how long they are on the site, how they got there and what they click on. Information supplied by cookies help us analyse the profile of visitors and provide them with a better service.

Analytics cookies do not collect or store users’ personal information (for example, names or addresses), so this information cannot be used to identify individuals. We do not allow analytics companies to use or share its analytics data.

Third-party cookies

For more information about the cookies used by these suppliers, including how to opt-out, view their individual privacy policies listed below.

Cookie name

Description of cookie

Google Analytics

Google Analytics stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

How to reject or delete this cookie

http://www.google.com/intl/en/privacypolicy.html

 

How to manage cookies

Internet browsers allow users to manage their cookies. They can set their devices to accept all cookies, to let them know when a cookie has been set, or never to receive cookies.

Each browser works in a different way: use the ‘Help’ menu in your browser to find out to change your cookie preferences. For information on how to do this on the browser of your mobile phone you should refer to your handset manual.

Please be aware that disabling cookies completely means that certain personalised features will not then be provided to that user and therefore they may not be able to make full use of all of the website’s features.

You can learn more about cookies and how to manage them at AboutCookies.org

Privacy Policy

This privacy policy sets out how ‘We’ use and protect any information that you give us when you use our website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01.01.2012

What we collect

We may collect the following information:

•name and address

•contact information including email address

•demographic information such as postcode, preferences and interests

•other information relevant to customer surveys and/or offers

We will not disclose buyers' information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

•Internal record keeping.

•We may use the information to improve our products and services.

•We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

•Fulfill customer orders

•Pass to third-parties for goods delivery purposes

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.